Operations Manager
ICTS is the trusted partner for trailer rental, fleet maintenance and repairs, field services, and 24/7 roadside assistance. The company provides customers with a complete, worry-free solution for maintenance, servicing, breakdown support, and other on-road services. To strengthen its team, ICTS is looking for an Operations Manager.
Ready to take on responsibility within a growing international company? Then you might be the one that we are looking for!
JOB DESCRIPTION
- Leading, coaching and supporting the operational teams in Belgium, the Netherlands and Poland.
- Organising and overseeing daily operations and rental planning in close cooperation with the workshops.
- Monitoring the availability and quality of the trailer fleet, including correct inspections at handover and return.
- Ensuring professional customer service, accurate administration and the proper follow-up of damage cases.
- Monitoring operational KPI’s, resolving bottlenecks and implementing improvements where needed.
- Promoting effective cooperation between operations, workshops and administration.
PROFILE
- Proven experience in a supervisory or management role within an operational environment, preferably in transport, logistics or a technical sector.
- A higher education qualification or an equivalent level gained through experience, combined with strong planning and organisational skills.
- Clear communication, a coaching approach and the confidence to make decisions.
- A customer-focused, proactive and solution-oriented mindset, even under pressure.
- Good knowledge of MS Office and the ability to learn new software quickly.
- Excellent command of Dutch and English, both written and spoken.
- Available for regular travel to Zeebrugge, Ghent, and Antwerp.
OFFER
- A varied management position with responsibility across several countries and teams.
- An attractive salary package complemented by a range of benefits.
- Plenty of room to take initiative and help shape the operational organisation.
- Training and development opportunities tailored to your personal and professional growth.
- An international working environment with short lines of communication and committed colleagues.
INTERESTED?
Don’t hesitate! Send us your resume and short motivation.
DIENSTEN
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SELECTIE & REKRUTERING
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SOCIALE WETGEVING & PAYROLL
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TRAINING, EVALUATIE & BELONINGSBELEID
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ORGANISATIE & BEGELEIDING
Privacyvoorwaarden
HR | CONSUL
Rademakerstraat 5
B-8380 Lissewege – Brugge
BE 0469.254.227
+32 (0)498 11 00 10